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May 25, 2006

The world dealing with Speech

We've had a speech recognition auto-attendant at Gold Systems for about five years I guess.  While you can still call people directly and you can even talk to a very nice person if you prefer, a lot of people use our V-Dialer to reach us.  Most of us have put the phone number in our email signatures, so my signature says something like Call V-Dialer and say "Terry Gold." 

Yesterday I was walking by the area where FedEx drops off packages, and since I'm always on the lookout for new gadgets showing up, I was particularly interested in a server-size box.  The label made me laugh out loud, because the package was addressed to "Say Jerry Loui"  I guess a human somewhere had a recognition problem.  I'll be curious to see if Jerry now starts getting junk mail addressed to "Say Jerry Loui".


May 25, 2006 in Speech Recognition | Permalink


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